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Harlem Children’s Zone Case Study



Our client was seeking to transition from one generation of leaders to another in the face of a rapidly evolving public and private landscape around funding education and inner-city development (e.g., gentrification, politics, etc.). The new CEO needed to inspire the new leadership team to prepare for the next 30 years, after decades of tremendous success in positively impacting opportunities for children and families in Harlem and beyond. IPL’s goal was to build internal trust, improve collaboration and create sustainable culture change.

of coaching participants derived strong value
from their coaching sessions
of coaching participants felt their coach helped shift
their mindset and behavior to drive positive results and impact


We designed four three-day workshops and began a year-long coaching relationship with the client’s top leaders. We developed the workshop agenda based upon the client’s needs, which included The Five Pillars of Personal Leadership, Building Trust and Mastering Difficult Conversations. In addition, our faculty facilitated action-learning workshops to help participants work through actual difficult conversations that needed to be addressed, and created action plans for organizational change.


As a result of these workshops and coaching sessions, IPL was able to help this client:

  • Improve communication and connection between team members
  • Narrow down and clearly articulate six organizational values that will now be rolled out to shape the culture and clarify the identity of the organization, both internally and externally
  • Work together more effectively by articulating and sharing work styles and preferences